Nem jött meg ismét egy rendelésem, felvettem a kapcsolatot az eBay Resolution Centerrel írták várjak pár napot, majd jött az eladó üzenete.
„The seller has responded to you and offered another solution to resolve this issue.
Seller's message:
'"Thanks for your reply, i just got the feedback from the post office, they told us, the item is delayed in the customs due to something, it may arrive you in one week, or as you have not got it in the predestinate time, in this siuation, we can resend to you by another way just need to 2 weeks to arrive you，or we can offer you a refund in advance, then you just need to repay for it when you got the item later, which is your choice? Sorry to take the inconvenience to you.Any question, please feel free to contact us, we will do our best to serve you. Wish you all the best in the future! "'
If you're satisfied with this solution, please let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to contact the seller and offer a solution that you'd be happy with.
You can also view the details of this request in the Resolution Centre.”
Ha jól értettem, akkor vagy küldenek egy másikat vagy vissza térítik az árát, ezt az utóbbi választottam, mert elképzelhető, hogy pár hét esetleg pár hónap múlva mégis megjön, mint a legutóbb és akkor majd kifizetem.
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Majd jött egy újabb üzenet, amely szerint értékelést kellene készítenem, úgy hogy még nem jött meg a visszatérítés?!
„We'd like to remind you to leave feedback. If you're a buyer, you can help spread the word about a seller you like. And if you're a seller, you can help recognise and reward loyal customers, which encourages them to buy from you again.
The following items are awaiting your feedback:”
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A harmadik üzenet:
„The seller has responded to you and offered another solution to resolve this issue.
Seller's message:
'"sorry for the inconvenience, it is ok for a refund, since the case, the payment had been held, in this siaution, could you kindly close the case and inform us , then we will issue the refund to you at the fastest speed , is this ok? waiting for your news. "'
If you're satisfied with this solution, please let the seller know by sending a message in the Resolution Center. If you don't want to accept this offer, we encourage you to contact the seller and offer a solution that you'd be happy with.
You can also view the details of this request in the Resolution Centre.”
Ha jól értem visszatérítik az árát, de előbb zárjam le az ügyet és értesítsem erről őket, hogy zárjam és milyen értesítés kérnek?!
Egyáltalán milyen értékelést adhatok, ha még sem árú, sem pénz nincs, negatívot nem adnék, mert nem biztos, hogy az eladó hibája?!
